Subscription

13 articles

Can I change the products within my subscription or do I need to keep it the same for every order?

You do not have to receive the same product for every order and there's no price or product limit with our subscription! You can customize your subscription to anything you'd like.

Updated 6 months ago by The Earthling Co

Gift Cards

All gift cards purchased through The Earthling Co. are electronic. The e-gift card will be emailed to the email address entered at checkout. If you wish to gift it to someone else, you can forward th…

Updated 6 months ago by The Earthling Co

How can I find out about discounts and promotions?

Never miss another deal! Sign up for our email newsletter and you will be the first to know about our next promotion. We typically have one every 4-8 weeks. On top of that, you'll receive educational…

Updated 6 months ago by The Earthling Co

How do I add a product to my subscription?

To add a product to your subscription, follow this process: Login to your Account here. Click Manage Subscriptions. Click Subscriptions. Click Add a product. Search for a product you would like to ad…

Updated 2 months ago by The Earthling Co

How do I edit my billing address on my subscription?

To update the billing address, follow this process: Login to your Account here. Click Manage Subscriptions. Click Billing Information from the dropdown menu. Click Billing Address. Edit your billing…

Updated 6 months ago by The Earthling Co

How do I edit my payment method on my subscription?

To update your payment method, follow this step by step process: Login to your Account here. Click Manage Subscriptions. Click Billing Information > Click Payment Method. Add your payment information…

Updated 6 months ago by The Earthling Co

How do I edit the shipping address on my subscription?

To update your shipping address, follow this process: Login to your Account here. Click Manage Subscriptions. Click Shipping Addresses from the dropdown menu. Edit your shipping address. Click Update…

Updated 6 months ago by The Earthling Co

How do I login and manage my subscription?

To login to your account, click here.

Updated 6 months ago by The Earthling Co

How do I remove a product from my subscription?

To remove a product from your subscription, follow this process: Login to your Account here. Click Manage Subscriptions. Locate the product you want to remove from your subscription. Scroll down and…

Updated 6 months ago by The Earthling Co

How do I skip or pause my subscription?

To skip your subscription, please follow this process: Login to your Account here. Click Manage Subscriptions. Click Subscriptions from the dropdown menu. Click on the product you would like to skip.…

Updated 6 months ago by The Earthling Co

How does the subscription work?

Select the “SUBSCRIBE & SAVE (15%)” option on the product page when you add your item to cart and you'll be enrolled in a subscription! This will provide you hassle-free access to our subscription pr…

Updated 6 months ago by The Earthling Co

How to cancel my recurring subscription?

If you'd like to cancel an existing subscription with us, you can do so by cancelling each product separately in your Account: Login to your Account here. Click Manage Subscriptions. Locate the produ…

Updated 6 months ago by The Earthling Co

Will I receive 15% off all subscription orders?

Absolutely! You will receive 15% off everything from our Subscribe & Save Collection.

Updated 6 months ago by The Earthling Co

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